> ## Documentation Index
> Fetch the complete documentation index at: https://docs.parcha.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Business Reviews Check

> Analyze customer reviews and business reputation across online platforms

The Business Reviews Check evaluates a business's reputation by analyzing customer reviews, ratings, and feedback across various online platforms. This check helps assess business credibility, customer satisfaction, and potential red flags in customer experiences.

## Request

### Parameters

<ParamField body="business_name" type="string" required>
  The name of the business to analyze
</ParamField>

<ParamField body="business_addresses" type="string[]">
  List of business addresses to help identify correct review profiles
</ParamField>

<ParamField body="business_websites" type="string[]">
  List of business websites to help identify correct review profiles
</ParamField>

<ParamField body="registered_business_name" type="string">
  The officially registered name of the business
</ParamField>

## Response

<ResponseField name="type" type="string">
  The type of the check result - "BusinessReviewCheckResult"
</ResponseField>

<ResponseField name="passed" type="boolean">
  Whether the check passed or failed
</ResponseField>

<ResponseField name="business_name" type="string">
  The verified name of the business
</ResponseField>

<ResponseField name="business_status" type="string">
  The operational status of the business (e.g., "ACTIVE", "CLOSED")
</ResponseField>

<ResponseField name="business_summary" type="string">
  A summary of the business based on review data
</ResponseField>

<ResponseField name="avg_score" type="number">
  The average review score across all platforms
</ResponseField>

<ResponseField name="num_reviews" type="number">
  The total number of reviews analyzed
</ResponseField>

<ResponseField name="high_risk_mentions" type="array">
  List of high-risk issues mentioned in reviews

  <Expandable title="properties">
    <ResponseField name="risk_type" type="string">
      The type of risk identified
    </ResponseField>

    <ResponseField name="description" type="string">
      Description of the risk mention
    </ResponseField>

    <ResponseField name="source" type="string">
      Source of the risk mention
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="suspectful_reviews" type="array">
  List of potentially suspicious reviews

  <Expandable title="properties">
    <ResponseField name="review_text" type="string">
      The text content of the suspicious review
    </ResponseField>

    <ResponseField name="suspect_reason" type="string">
      Reason why the review was flagged as suspicious
    </ResponseField>

    <ResponseField name="review_date" type="string">
      Date when the review was posted
    </ResponseField>
  </Expandable>
</ResponseField>

### Example Response

```json theme={null}
{
  "type": "BusinessReviewCheckResult",
  "passed": true,
  "business_name": "Parcha Labs, Inc.",
  "business_status": "ACTIVE",
  "business_summary": "Technology company with strong customer satisfaction and professional service delivery",
  "avg_score": 4.8,
  "num_reviews": 156,
  "high_risk_mentions": [
    {
      "risk_type": "SERVICE_DISRUPTION",
      "description": "Temporary platform outage reported",
      "source": "Trustpilot"
    }
  ],
  "suspectful_reviews": [
    {
      "review_text": "Best service ever! Highly recommended to everyone!",
      "suspect_reason": "Generic positive review with no specific details",
      "review_date": "2024-01-15"
    }
  ]
}
```

## Key Components

### Review Analysis

* Aggregates reviews from multiple platforms
* Calculates average ratings and trends
* Identifies common themes in feedback

### Risk Assessment

* Detects suspicious review patterns
* Flags potential reputation risks
* Analyzes negative feedback patterns

### Verification Process

* Confirms business review profiles
* Validates review authenticity
* Cross-references business information