The Business Reviews Check evaluates a business’s reputation by analyzing customer reviews, ratings, and feedback across various online platforms. This check helps assess business credibility, customer satisfaction, and potential red flags in customer experiences.

​
Request

​
Parameters

​
business_name
string
required
The name of the business to analyze
​
business_addresses
string[]
List of business addresses to help identify correct review profiles
​
business_websites
string[]
List of business websites to help identify correct review profiles
​
registered_business_name
string
The officially registered name of the business

​
Response

​
type
string
The type of the check result - “BusinessReviewCheckResult”
​
passed
boolean
Whether the check passed or failed
​
business_name
string
The verified name of the business
​
business_status
string
The operational status of the business (e.g., “ACTIVE”, “CLOSED”)
​
business_summary
string
A summary of the business based on review data
​
avg_score
number
The average review score across all platforms
​
num_reviews
number
The total number of reviews analyzed
​
high_risk_mentions
array
List of high-risk issues mentioned in reviews
​
suspectful_reviews
array
List of potentially suspicious reviews

​
Example Response

{
  "type": "BusinessReviewCheckResult",
  "passed": true,
  "business_name": "Parcha Labs, Inc.",
  "business_status": "ACTIVE",
  "business_summary": "Technology company with strong customer satisfaction and professional service delivery",
  "avg_score": 4.8,
  "num_reviews": 156,
  "high_risk_mentions": [
    {
      "risk_type": "SERVICE_DISRUPTION",
      "description": "Temporary platform outage reported",
      "source": "Trustpilot"
    }
  ],
  "suspectful_reviews": [
    {
      "review_text": "Best service ever! Highly recommended to everyone!",
      "suspect_reason": "Generic positive review with no specific details",
      "review_date": "2024-01-15"
    }
  ]
}

​
Key Components

​
Review Analysis

  • Aggregates reviews from multiple platforms
  • Calculates average ratings and trends
  • Identifies common themes in feedback

​
Risk Assessment

  • Detects suspicious review patterns
  • Flags potential reputation risks
  • Analyzes negative feedback patterns

​
Verification Process

  • Confirms business review profiles
  • Validates review authenticity
  • Cross-references business information