Business Reviews Check

The Business Reviews Check evaluates a business’s reputation by analyzing customer reviews, ratings, and feedback across various online platforms. This check helps assess business credibility, customer satisfaction, and potential red flags in customer experiences.

Request

Parameters

string

required

The name of the business to analyze

string[]

List of business addresses to help identify correct review profiles

string[]

List of business websites to help identify correct review profiles

string

The officially registered name of the business

Response

string

The type of the check result - “BusinessReviewCheckResult”

boolean

Whether the check passed or failed

string

The verified name of the business

string

The operational status of the business (e.g., “ACTIVE”, “CLOSED”)

string

A summary of the business based on review data

number

The average review score across all platforms

number

The total number of reviews analyzed

array

List of high-risk issues mentioned in reviews

Show properties

string

The type of risk identified

string

Description of the risk mention

string

Source of the risk mention

array

List of potentially suspicious reviews

Show properties

string

The text content of the suspicious review

string

Reason why the review was flagged as suspicious

string

Date when the review was posted

Example Response

{
  "type": "BusinessReviewCheckResult",
  "passed": true,
  "business_name": "Parcha Labs, Inc.",
  "business_status": "ACTIVE",
  "business_summary": "Technology company with strong customer satisfaction and professional service delivery",
  "avg_score": 4.8,
  "num_reviews": 156,
  "high_risk_mentions": [
    {
      "risk_type": "SERVICE_DISRUPTION",
      "description": "Temporary platform outage reported",
      "source": "Trustpilot"
    }
  ],
  "suspectful_reviews": [
    {
      "review_text": "Best service ever! Highly recommended to everyone!",
      "suspect_reason": "Generic positive review with no specific details",
      "review_date": "2024-01-15"
    }
  ]
}

Key Components

Review Analysis

Aggregates reviews from multiple platforms
Calculates average ratings and trends
Identifies common themes in feedback

Risk Assessment

Detects suspicious review patterns
Flags potential reputation risks
Analyzes negative feedback patterns

Verification Process

Confirms business review profiles
Validates review authenticity
Cross-references business information

Get Started

Concepts

Use Cases

Know Your Business (KYB)

Know Your Customer (KYC)

Request

Parameters

Response

Example Response

Key Components

Review Analysis

Risk Assessment

Verification Process

​Request

​Parameters

​Response

​Example Response

​Key Components

​Review Analysis

​Risk Assessment

​Verification Process

Request

Parameters

Response

Example Response

Key Components

Review Analysis

Risk Assessment

Verification Process